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Home News Ant Group Expands Partnership With Nike China to Enhance Customer Experience With Ant Cloud Customer Service Solution

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Ant Group Expands Partnership With Nike China to Enhance Customer Experience With Ant Cloud Customer Service Solution

BEIJING--(BUSINESS WIRE)--Ant Group and Nike China have signed an MOU to strengthen their partnership. Nike will use Ant Cloud Customer Service Solution to enhance its e-commerce operations in China, improve customer service efficiency, and enhance sustainability performance. As part of this expanded partnership, Nike E-commerce will integrate Ant Cloud Customer Service Solution to address staffing needs during major promotional events. With features like smart scheduling, AI-powered staff trai...

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