AMERICAN FORK, Utah--(BUSINESS WIRE)--ROI CX Solutions (“ROI”), a leading provider of high-touch, omnichannel customer experience services, is pleased to announce the acquisition of Active TeleSource, Inc. (“ATI”). Founded in 1997, ATI provides customer experience services within the electric, gas, and water utilities markets. ATI provides a full suite of customized services including regulated utility customer care, demand response & energy efficiency customer care and technical support, a...
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